Notting Hill Genesis Cyclical Works: Heritage Timber Window Replacement
Survey, manufacture and installation of bespoke timber heritage slimline windows across occupied social housing properties within the Royal Borough of Kensington.
Project Overview
Specialist Heritage Glazing Across Occupied Homes
Pristine Glazing & Renewables Ltd was appointed by Axis Europe to support the Notting Hill Genesis Cyclical Works programme across properties within the Royal Borough of Kensington.
The project involves the survey, manufacture and installation of bespoke timber heritage slimline windows, with a key focus on maintaining the traditional character of the properties while delivering high-quality, durable replacements.
Working across a large portfolio of social housing properties requires careful planning, detailed surveying and close coordination between Pristine, Axis Europe and residents.
Delivering Heritage Windows at Scale
Replacing windows within heritage properties requires more than supplying a standard product. Each replacement must complement the existing character of the property while meeting the required standards for performance, quality and installation.
Pristine’s involvement covers the complete process, allowing the team to maintain continuity and quality from the first measurements through to the finished installation.
The timber heritage slimline windows are manufactured to provide an authentic appearance while delivering a high-quality modern replacement solution.
Working Within Social Housing
One of the key delivery considerations is working within occupied social housing properties. Across a large-scale programme, every home and resident can present different circumstances.
Access issues, difficult living conditions, hoarding and challenging resident interactions require a professional and adaptable approach from the project team. Clear communication is central to managing these challenges effectively.
Pristine works closely with Axis Europe and its Resident Liaison Officers to maintain a clear and consistent line of communication. Where issues arise, they are reported promptly so they can be addressed collaboratively and without unnecessary delays.
Close coordination between the installation team, main contractor and resident liaison teams helps maintain progress while ensuring resident concerns are handled appropriately.
Quality & Craftsmanship
Quality From Survey to Installation
Managing the survey, manufacture and installation process provides continuity across every stage of the heritage window package.
Detailed surveys and measurements establish the requirements for each property. Manufacture can then reflect the character and proportions expected of heritage timber windows, before the installation team completes the work with close attention to detailing and appearance.
This joined-up approach supports consistency across the programme and provides a clear route for resolving property-specific requirements as they arise.
Project Progress
Traditional Aesthetics, Professionally Delivered
The live Notting Hill Genesis Cyclical Works programme demonstrates Pristine’s ability to deliver specialist heritage glazing works across a large-scale residential portfolio.
Through detailed surveying, bespoke manufacture, professional installation and close communication with Axis Europe and its resident liaison teams, the timber heritage slimline window replacements completed to date help preserve the traditional appearance of the properties while providing high-quality replacement windows.
This permanent case study will be updated as the programme progresses and further verified milestones are reached.
Specialist Glazing Delivery
Looking for a Heritage Glazing Partner?
From individual heritage properties to large-scale housing programmes, Pristine supports main contractors, housing providers and developers from survey and manufacture through to installation.



